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Discussion topic: Satellite issue

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This message was authored by Hayley90 This message was authored by: Hayley90

Satellite issue

All my channels are working apart from 512 which is showing a blue screen with the message no satellite signal. It works in mobile devices.  Anyone have any ideas? 🤷‍♀️

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Satellite issue

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by nigea99 This message was authored by: nigea99

Re: Satellite issue

Posted by a Superuser, not a Sky employee. Find out more

@Hayley90 wrote:

All my channels are working apart from 512 which is showing a blue screen with the message no satellite signal. It works in mobile devices.  Anyone have any ideas? 🤷‍♀️


GB News moved transponder to a wide European footprint rather than a narrower UK/Ireland one

 

this means that any slight mis-alignement of the dish can result in loss if the channel      (as well as CNN & Bloomberg which use the same Transponder)

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