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Discussion topic: Satellite issue

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Avatar for Hayley90
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This message was authored by: Hayley90

Message posted on ‎02 Jul 2024 07:13 PM

Satellite issue

All my channels are working apart from 512 which is showing a blue screen with the message no satellite signal. It works in mobile devices.  Anyone have any ideas? 🤷‍♀️

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎02 Jul 2024 07:22 PM

Re: Satellite issue

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: nigea99

Message posted on ‎02 Jul 2024 07:43 PM

Re: Satellite issue

Posted by a Superuser, not a Sky employee. Find out more
@Hayley90 wrote:

All my channels are working apart from 512 which is showing a blue screen with the message no satellite signal. It works in mobile devices.  Anyone have any ideas? 🤷‍♀️

GB News moved transponder to a wide European footprint rather than a narrower UK/Ireland one

 

this means that any slight mis-alignement of the dish can result in loss if the channel      (as well as CNN & Bloomberg which use the same Transponder)

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