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This discussion topic has been answered Discussion topic: Number of shows currently displaying currently not available 10th September 2025

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This message was authored by: DGMW

Re: Number of shows currently displaying currently not available 10th September 2025

Yeah that was posted on the 12th, you'd think they would have an update 24hrs later... Very poor service.

This message was authored by: Daniel0210

Re: Number of shows currently displaying currently not available 10th September 2025

Posted by a Superuser, not a Sky employee. Find out more

@DGMW 

You will need to be patient for both an update and a resolution. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: AstleyWhite

Gilded Age S3 episode 3 missing.

Started watching The Gilded Age, all fine until season 3 episode 3.jumps from episode 2 to episode 4. No way to access episodes 3. Any reason why it is missing? 

This message was authored by: BenJoBanjo

Re: Gilded Age S3 episode 3 missing.


@AstleyWhite wrote:

Started watching The Gilded Age, all fine until season 3 episode 3.jumps from episode 2 to episode 4. No way to access episodes 3. Any reason why it is missing? 


Drop an email to Viewer Relations to investigate. 

ViewerR@sky.uk

 

 

This message was authored by: AstleyWhite

Re: Gilded Age S3 episode 3 missing.

Thanks. Will do. 

New to this forum and sky stream.

Regards 👍

This message was authored by: lettice

Re: Gilded Age S3 episode 3 missing.

Posted by a Superuser, not a Sky employee. Find out more

@AstleyWhite wrote:

Started watching The Gilded Age, all fine until season 3 episode 3.jumps from episode 2 to episode 4. No way to access episodes 3. Any reason why it is missing? 


@AstleyWhite 

 

Moved your post to this ongoing issue thread

 

Sky are aware of the issue.

Please read this thread and the latest in the answered post from Sky

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: AstleyWhite

Re: Gilded Age S3 episode 3 missing.

Hi there, 

 

I have read most of this thread and it is a different issue 

 

The majority say that they get the message "sorry this in unavailable".

 

My issue is that The Gilded Age S3 E3 isn't even listed in the playlist. It just shows E1, E2 and then jumps to E4, E5, etc. 

 

That appears to be a different issue? 

This message was authored by: lettice

Re: Gilded Age S3 episode 3 missing.

Posted by a Superuser, not a Sky employee. Find out more

@AstleyWhite wrote:

Hi there, 

 

I have read most of this thread and it is a different issue 

 

The majority say that they get the message "sorry this in unavailable".

 

My issue is that The Gilded Age S3 E3 isn't even listed in the playlist. It just shows E1, E2 and then jumps to E4, E5, etc. 

 

That appears to be a different issue? 


I did try mine before moving.

Episode showing in my playlist.

 

IMG_0543.jpeg

 

I am seeing episode 3 tile,  but playing it from the tile fails with error message 'sorry this is unavailable'.

Have noticed on going through yesterday of some of the older ones mentioned on here that some that were not working, have returned correctly and playing now.

 

Try using voice and saying 'Play The guilded age series 3 episode 3', that sometimes helps if tile is not there or as for me it's not linking correctly from the tile. 
For me it plays for this one using voice, but not from the available Playlist tile. Some of the others a few days ago I tried that but it did not work.

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: AstleyWhite

Re: Gilded Age S3 episode 3 missing.

Thanks for the reply. 

 

Tried that and it just jumps to episode 4.

Tile is not there either. 

 

Downloaded it and watched on SkyGo. Just now 👍👍

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