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Discussion topic: London TV - constant picture issues

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This message was authored by: ozsat

London TV - constant picture issues

Posted by a Superuser, not a Sky employee. Find out more

Anyone else seeing intermittent break-up and blanking on the local London TV channel?

I’ve tried several boxes and two different dishes and get the same at the same point on all.

The Freely TV version is fine so it is not a playout issue – seems to be on Sky only

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

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This message was authored by: LJB-C

Re: London TV - constant picture issues

Posted by a Sky employee

Good morning @ozsat 🙂

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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This message was authored by: ozsat

Re: London TV - constant picture issues

Posted by a Superuser, not a Sky employee. Find out more

OK - I'll await the contact but it has now been established that it is a transmission issue which has been present for several months.

 

I'll point the team to the various threads when they make contact.

 

Channel 117 poor quality picture   and  Adding London TV on Q - does it work? 

 


@LJB-C wrote:

Good morning @ozsat🙂

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 


 

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

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