F1 Series Link

[JG-iow]

Just. caught me out - have missed all of qualy 1 now. 😡

[jarradrose]

Same for me too and not for the first time!! Complete joke for all the money we pay!!

Very annoyed AGAIN!!!!

[StephenSky]

I too have a nice cup of tea beside me wishing to watch the qualifying! Don't even get an option to download it on catch up. I await with delight to get a monthly fee refund from Sky as they appear to have royally screwed up 😂

Still, gives me a chance to watch the on track panel of 'loose women' discuss what I just missed from the actual cars racing LOL

[Laing1]

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@Manx+Tigers wrote:

This is a real issue and I have always relied on series link for F1.  Why isn't there any comment from Sky explaining what is going on or why there has been an issue this weekend?

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@Manx+Tigers complain to viewer relations at viewerR@sky.uk 

The forum is mainly a customer to customer forum where customers help each other 

[StephenSky]

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@Laing1 wrote:

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@Manx+Tigers wrote:

This is a real issue and I have always relied on series link for F1.  Why isn't there any comment from Sky explaining what is going on or why there has been an issue this weekend?

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@Manx+Tigers complain to viewer relations at viewerR@sky.uk 

The forum is mainly a customer to customer forum where customers help each other 

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Sky has a turnover of over £10 BILLION, 10,000 Million (That is £10,000,000,000) If you think for one second they care whatsoever at failing to provide a series link for an F1 race, well, oh - look upwards... is that a flying pig?? 😂

[CrozierGreen]

Strangely, Virgin Media customers with a Sky Sports package didn't have this problem. 

[Chloe-W22 · Accepted solution]

Hi all,

I just wanted to thank you for flagging that the series link was missing from Sky Sports F1 HD over the weekend. Support teams picked this up on Friday and are investigating what happened. 

I'm really sorry for the inconvenience this may have caused ☹️

* I'll be marking this reply as the answer so more people see the latest update *

[StephenSky]

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@Chloe-W22 wrote:

I'm really sorry for the inconvenience this may have caused ☹️

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Not so much an 'inconvenience', more of a destruction of a treasured experience of weekend viewing. 🤣

As Sky has totally sown up the F1 rights for the UK, we have absolutely no alternative whatsoever to view it on any other platform. Disappointing too that it was known from Friday, yet no facility was made for customers to download it on 'catch up' to compensate for it not recording. Still, it's only F1, I'm sure you'd have got it all sorted if it was football...

Now, rock on with that monthly fee refund that any decent supplier would be offering for a non supply of service! 😁

[delboyrs2]

Oh yes we can't upset the football fans can we, but we are just second class fans because we like motorsport so they can treat us just how they like as we don't count. 

[Chloe-W22]

Good morning everyone!

I wanted to jump on here to advise if your series link was broken over the weekend please check you have the Drivers' Press Conference set up for tomorrow at 4pm 🙂

I'm going to close this thread down for now, but if you have any other feedback for the F1 that arises before the end of the season feel free to create a new post on the Sky Community.