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Discussion topic: Bank tv

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This message was authored by Pacman2 This message was authored by: Pacman2

Bank tv

I have bank tv can you put my tv to bisc mode so I can use nomle tv


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This message was authored by ZyloKai This message was authored by: ZyloKai Answer

Re: Bank tv


@Pacman2 wrote:

I have bank tv can you put my tv to bisc mode so I can use nomle tv


I think you mean: 

"I have a blank TV. Can you put my TV in basic mode so I can use normal TV?"

Please note that you are talking mostly to other customers of Sky in the UK and Ireland. You will need to contact Sky directly to change your subscription. 

I'm going to take a few guesses to what you're referring to to best help you out as much as I can. 


Sky+ or older box/Freesat:
If you do not have a Sky Q or Sky+HD receiver and are using a Sky+, Sky Digibox or other Sky receiver, Sky and other providers are removing their SD channels or moving their SD channels to a new frequency that is not compatible with non Sky+HD or Sky Q receivers. If this is the case  you will need to upgrade to Sky Q (I don't think Sky do Sky+HD boxes anymore).

If you're using a Freesat receiver, you will need to ensure your Freesat box can receive HD channels. If it cannot, you will need to upgrade.

If you're using a third party receiver you need to ensure that it is a DVB-S2 receiver and not a DVB-S box. 

Sky Glass or Sky Stream:
If you have Sky Glass or Sky Stream and are experience issues, this is a Sky issue and Sky are working on it. There is more information here:
https://www.sky.com/help/servicestatus/streamingtv

Sky Q or Sky+HD message "No satellite signal":
You can find more information here: 
https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

 



My Sky services:
  • Sky Q in Ireland:
  • ︎Sky Signature, Sky Cinema, Sky HD, Paramount+, Discovery+
  • Sky Ultrafast Max (Fibre Internet)
  • Sky Talk (VoIP)
  • Sky Mobile
  • Spotify (Premium)

Please treat everyone with respect. 🙂

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bank tv

Posted by a Superuser, not a Sky employee. Find out more

@Pacman2 wrote:

I have bank tv can you put my tv to bisc mode so I can use nomle tv


Sorry @Pacman2 but that post doesn't seem to make sense. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Bank tv

Posted by a Superuser, not a Sky employee. Find out more

@Pacman2 

What is Bank TV, is it you make of TV ?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bank tv

Posted by a Superuser, not a Sky employee. Find out more

@Pacman2 

Do you mean


@Pacman2 wrote:

I have blank tv can you put my tv to ???? mode so I can use normal tv


 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by ZyloKai This message was authored by: ZyloKai Answer

Re: Bank tv


@Pacman2 wrote:

I have bank tv can you put my tv to bisc mode so I can use nomle tv


I think you mean: 

"I have a blank TV. Can you put my TV in basic mode so I can use normal TV?"

Please note that you are talking mostly to other customers of Sky in the UK and Ireland. You will need to contact Sky directly to change your subscription. 

I'm going to take a few guesses to what you're referring to to best help you out as much as I can. 


Sky+ or older box/Freesat:
If you do not have a Sky Q or Sky+HD receiver and are using a Sky+, Sky Digibox or other Sky receiver, Sky and other providers are removing their SD channels or moving their SD channels to a new frequency that is not compatible with non Sky+HD or Sky Q receivers. If this is the case  you will need to upgrade to Sky Q (I don't think Sky do Sky+HD boxes anymore).

If you're using a Freesat receiver, you will need to ensure your Freesat box can receive HD channels. If it cannot, you will need to upgrade.

If you're using a third party receiver you need to ensure that it is a DVB-S2 receiver and not a DVB-S box. 

Sky Glass or Sky Stream:
If you have Sky Glass or Sky Stream and are experience issues, this is a Sky issue and Sky are working on it. There is more information here:
https://www.sky.com/help/servicestatus/streamingtv

Sky Q or Sky+HD message "No satellite signal":
You can find more information here: 
https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

 



My Sky services:
  • Sky Q in Ireland:
  • ︎Sky Signature, Sky Cinema, Sky HD, Paramount+, Discovery+
  • Sky Ultrafast Max (Fibre Internet)
  • Sky Talk (VoIP)
  • Sky Mobile
  • Spotify (Premium)

Please treat everyone with respect. 🙂
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