24 Jan 2025 09:58 PM
I've just discovered this while watching an episode of Tulsa King. 3 ad breaks of 60-90 seconds each. Very surprising, as I watched an episode of Lioness last night with no ads. I had no previous knowledge of this change.
Having now read through the (poorly communicated) announcement linked above, it sounds like there's no way to change to an ad-free experience? "So that you know, we're not able to offer other plans at the moment." Am I understanding this correctly? We're stuck with adverts whether we like it or not?
This is extra frustrating for me because for about SIX MONTHS of 2024 we were suffering from the pixellation errors on streaming services through the Sky box, so I specifically waited to watch shows on Paramount until that got fixed.
24 Jan 2025 10:12 PM
Would like to watch Paramount Plus ad free, but as I have sky Cinema it's included, but only as a basic packaging and so has the ads included? Can you upgrade to remove the ads whilst keeping you sky cinema package?
24 Jan 2025 10:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Justin32 wrote:
Can you upgrade to remove the ads whilst keeping you sky cinema package?
I'm afraid not as you can read about here:
https://helpforum.sky.com/t5/Sky-TV/Changes-to-Paramount-Subscription-with-Sky/ba-p/4882005
25 Jan 2025 11:17 AM
Why I'm getting adverts on paramount
25 Jan 2025 12:14 PM
Posted by a Superuser, not a Sky employee. Find out more
https://www.cordbusters.co.uk/sky-ads-on-free-paramount-plus/
25 Jan 2025 01:27 PM
Posted by a Superuser, not a Sky employee. Find out moreAnd also explained here by Sky:
https://helpforum.sky.com/t5/Sky-TV/Changes-to-Paramount-Subscription-with-Sky/ba-p/4882005
26 Jan 2025 11:31 AM
It is totally out of order. I have been a sky customer for over 20 years. I am now thinking of cancelling our sky subscription totally over this. I just can't get on with adverts at all.
26 Jan 2025 11:54 AM
Posted by a Superuser, not a Sky employee. Find out more
@Bigdavejb wrote:
It is totally out of order. I have been a sky customer for over 20 years. I am now thinking of cancelling our sky subscription totally over this. I just can't get on with adverts at all.
Pay for the ad free service then
26 Jan 2025 12:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@Annie+UK wrote:Pay for the ad free service then
Not via Sky you can't.
26 Jan 2025 12:11 PM
@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky.
26 Jan 2025 12:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:
@Annie+UK wrote:Pay for the ad free service then
Not via Sky you can't.
They are threatening to leave Sky anyway so they can get it direct 🙂
26 Jan 2025 12:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@Barrowboy63 wrote:
@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky.
You an have more than one email address in this day and age
26 Jan 2025 02:08 PM
@Annie+UK wrote:
@Barrowboy63 wrote:@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky.
You an have more than one email address in this day and age
Deflection, and missing the point completely. Sky have broken their agreement with its customers plain and simple. They've used ad free Paramount as a hook to keep us paying for the increasing inferior Sky Cinema. Legal? Probably. Is it a way to treat your customers? Absolutely not.
26 Jan 2025 02:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@Barrowboy63 wrote:
@Annie+UK wrote:
@Barrowboy63 wrote:@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky.
You an have more than one email address in this day and age
Deflection, and missing the point completely. Sky have broken their agreement with its customers plain and simple. They've used ad free Paramount as a hook to keep us paying for the increasing inferior Sky Cinema. Legal? Probably. Is it a way to treat your customers? Absolutely not.
The only thing I would say is that sky tv service contracts explicitly state the service is variable and can change
so whether they have broken the agreement is not black and white
speak to sky if you reasonably consider that you would be materially disadvantaged by any reduction in the number of channels within, or the level of service of, your chosen basic pack, and see what they say
26 Jan 2025 02:29 PM
@SKY1992bf wrote:
@Barrowboy63 wrote:
@Annie+UK wrote:
@Barrowboy63 wrote:@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky.
You an have more than one email address in this day and age
Deflection, and missing the point completely. Sky have broken their agreement with its customers plain and simple. They've used ad free Paramount as a hook to keep us paying for the increasing inferior Sky Cinema. Legal? Probably. Is it a way to treat your customers? Absolutely not.
The only thing I would say is that sky tv service contracts explicitly state the service is variable and can change
so whether they have broken the agreement is not black and white
speak to sky if you reasonably consider that you would be materially disadvantaged by any reduction in the number of channels within, or the level of service of, your chosen basic pack, and see what they say
I have spoken to Sky. And they're not interested.
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