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Discussion topic: Adverts on Paramount +

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This message was authored by DF83 This message was authored by: DF83

Re: Adverts on Paramount +

I've just discovered this while watching an episode of Tulsa King. 3 ad breaks of 60-90 seconds each. Very surprising, as I watched an episode of Lioness last night with no ads. I had no previous knowledge of this change.

 

Having now read through the (poorly communicated) announcement linked above, it sounds like there's no way to change to an ad-free experience? "So that you know, we're not able to offer other plans at the moment." Am I understanding this correctly? We're stuck with adverts whether we like it or not?

 

This is extra frustrating for me because for about SIX MONTHS of 2024 we were suffering from the pixellation errors on streaming services through the Sky box, so I specifically waited to watch shows on Paramount until that got fixed.

This message was authored by Justin32 This message was authored by: Justin32

How do you get Paramount Plus ad free if you have Sky Cinema?

Would like to watch Paramount Plus ad free, but as I have sky Cinema it's included, but only as a basic packaging and so has the ads included? Can you upgrade to remove the ads whilst keeping you sky cinema package?

This message was authored by caesarome This message was authored by: caesarome

Re: How do you get Paramount Plus ad free if you have Sky Cinema?

Posted by a Superuser, not a Sky employee. Find out more

@Justin32 wrote:

Can you upgrade to remove the ads whilst keeping you sky cinema package?


I'm afraid not as you can read about here:

 

https://helpforum.sky.com/t5/Sky-TV/Changes-to-Paramount-Subscription-with-Sky/ba-p/4882005

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This message was authored by Julielaura3 This message was authored by: Julielaura3

Adverts on paramount

Why I'm getting adverts on paramount 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Adverts on paramount

Posted by a Superuser, not a Sky employee. Find out more

@Julielaura3 

 

https://www.cordbusters.co.uk/sky-ads-on-free-paramount-plus/ 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by caesarome This message was authored by: caesarome

Re: Adverts on paramount

Posted by a Superuser, not a Sky employee. Find out more

@Julielaura3 

And also explained here by Sky:

 

https://helpforum.sky.com/t5/Sky-TV/Changes-to-Paramount-Subscription-with-Sky/ba-p/4882005

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This message was authored by Bigdavejb This message was authored by: Bigdavejb

Re: Adverts on Paramount +

It is totally out of order. I have been a sky customer for over 20 years. I am now thinking of cancelling our sky subscription totally over this. I just can't get on with adverts at all.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Adverts on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@Bigdavejb wrote:

It is totally out of order. I have been a sky customer for over 20 years. I am now thinking of cancelling our sky subscription totally over this. I just can't get on with adverts at all.


Pay for the ad free service then

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by caesarome This message was authored by: caesarome

Re: Adverts on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@Annie+UK wrote:

Pay for the ad free service then


Not via Sky you can't.

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Barrowboy63
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This message was authored by Barrowboy63 This message was authored by: Barrowboy63

Re: Adverts on Paramount +

@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Adverts on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

@Annie+UK wrote:

Pay for the ad free service then


Not via Sky you can't.


They are threatening to leave Sky anyway so they can get it direct 🙂

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Adverts on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@Barrowboy63 wrote:

@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky. 


You an have more than one email address in this day and age

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
Barrowboy63
Topic Author
This message was authored by Barrowboy63 This message was authored by: Barrowboy63

Re: Adverts on Paramount +


@Annie+UK wrote:

@Barrowboy63 wrote:

@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky. 


You an have more than one email address in this day and age


Deflection, and missing the point completely. Sky have broken their agreement  with its customers plain and simple. They've used ad free Paramount as a hook to keep us paying for the increasing inferior Sky Cinema. Legal? Probably. Is it a way to treat your customers? Absolutely not. 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Adverts on Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@Barrowboy63 wrote:

@Annie+UK wrote:

@Barrowboy63 wrote:

@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky. 


You an have more than one email address in this day and age


Deflection, and missing the point completely. Sky have broken their agreement  with its customers plain and simple. They've used ad free Paramount as a hook to keep us paying for the increasing inferior Sky Cinema. Legal? Probably. Is it a way to treat your customers? Absolutely not. 


The only thing I would say is that sky tv service contracts explicitly state the service is variable and can change 

 

so whether they have broken the agreement is not black and white 

 

speak to sky if you reasonably consider that you would be materially disadvantaged by any reduction in the number of channels within, or the level of service of, your chosen basic pack, and see what they say 


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Barrowboy63
Topic Author
This message was authored by Barrowboy63 This message was authored by: Barrowboy63

Re: Adverts on Paramount +


@SKY1992bf wrote:

@Barrowboy63 wrote:

@Annie+UK wrote:

@Barrowboy63 wrote:

@Annie+UK You can't unless you create a new Paramount account which can't because your email address is bound to Sky. 


You an have more than one email address in this day and age


Deflection, and missing the point completely. Sky have broken their agreement  with its customers plain and simple. They've used ad free Paramount as a hook to keep us paying for the increasing inferior Sky Cinema. Legal? Probably. Is it a way to treat your customers? Absolutely not. 


The only thing I would say is that sky tv service contracts explicitly state the service is variable and can change 

 

so whether they have broken the agreement is not black and white 

 

speak to sky if you reasonably consider that you would be materially disadvantaged by any reduction in the number of channels within, or the level of service of, your chosen basic pack, and see what they say 


I have spoken to Sky. And they're not interested. 

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