Paramount+ Dexter Original Sin

[jonmango]

6 episodes have been released but only 4 are showing on Paramount+ on the Sky+ Sky Cinema. When will these be uploaded?

[ClaireFit]

I was expecting at least episode 5 on Friday 10th, but it's still not there. Can someone from Sky please address this?

[nolte]

This forum is for customers helping other customers. 

You could email viewer relations at viewerR@sky.uk 

Please state your sky service (sky hd+, sky q etc)

[jonmango]

I have contacted SkyHelp on Facebook.  It should be resolved in the next 72 hours.  If not I will contact them again.  

"Thank you for raising the issue of the missing episodes of Dexter Original SIN. There should be six episodes available. However, Sky+ is only showing 4. I have raised this with our content team, who will investigate this."

"We aim to have this sorted within 72 hours. Thanks, Laura"

[Aquadelta]

I am extreamly not happy. 

I am using a Sky+HD box and have been watching Dexter: Orignal Sin since episode 1, every week on every Thursday night

Noticed 4 episodes listed and not 5 or 6.

This thread was read out to me by a sky agent over the phone when I raised the issue myself.

72 hours has passed and there still is an issue.

One more episode has been released a few hours ago. This makes it now a total of 5 out of 6 epsides I can see.

What makes me so furious! is that instead of resolving the known issue and going from episode 4 to episode 5,

it goes stright from episode 4 (Fender Bender) to episode 6 (The Joy of killing).

Episode 5 is missing.

The only thing in this situation that provided me with a smile is the name of the episode missing.

Ironically epside 5 is called "F is for **bleep**-Up"

Going from episode 4 to 6 is unacceptable after I and many others have been watching since episode 1.

In my frustration I would like to say, PLEASE SORT IT!

[Aquadelta]

I am extreamly not happy. 

I am using a Sky+HD box and have been watching Dexter: Orignal Sin since episode 1, every week on every Thursday night

Noticed 4 episodes listed and not 5 or 6.

This thread was read out to me by a sky agent over the phone when I raised the issue myself.

72 hours has passed and there still is an issue.

One more episode has been released a few hours ago. This makes it now a total of 5 out of 6 epsides I can see.

What makes me so furious! is that instead of resolving the known issue and going from episode 4 to episode 5,

it goes stright from episode 4 (Fender Bender) to episode 6 (The Joy of killing).

Episode 5 is missing.

Going from episode 4 to 6 is unacceptable after I and many others have been watching since episode 1.

 In my frustration I would like to say, PLEASE SORT IT!

[Aquadelta]

Picture Evidence taken tonight.

[Daniel0210]

@Aquadelta 

The final image was rejected as the episode title contains bad language. Feel free to resubmit with the episode title blocked out. 

[SteveA11111]

I have emailed Sky relations as follows 

Dexter- Original Sin

paramount plus

i have messages viewer relations as follows 

Episode 5 did not drop last Friday so I waited until this Friday (today)

Episode 6 has dropped today but Episode 5 is still not showing- please advise ASAP

Thanks

Steve Turner 

Sent from my iPhone

[SteveA11111]

Pretty pointless watching them out of order.

[jonmango]

So frustrating.  I have messaged the socials on this too.

[lettice]

I've just checked my Paramount+ and have all Dexter Original Sin episodes 1-6 (including 5).

They all play out fine.

I have the free Paramount+ with Sky Cinema

If I searched with voice and manually  on my Sky Stream, it presents them all to watch (play tile is a launch to the app);

[jonmango]

Yes, but you may well have Sky Q?  The issue is with Sky+ HD

[lettice]

---

@jonmango wrote:

Yes, but you may well have Sky Q?  The issue is with Sky+ HD

---

I have Sky Stream.

But in your case, as it seems to be a Sky+ issue, would suggest as already mentioned above, sending an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

For these, kind of issues, that is the best team to point these too.
They do respond to emails with any updates for your queries or problems, normally within a reasonable time.

It may even be worth taking a picture of your Sky+ missing episode/s and including that in the email.

[Kelsingra · Accepted solution]

Hey all,

Welcome to the Community Forum! 😊

Thank you for bringing this matter to our attention! It appears that the issue is specific to Sky+HD boxes. We have informed the appropriate team to reach out to Paramount+ and work on a solution.

I sincerely apologize for the delay; please know that we are working diligently to resolve it. Thank you for your patience and understanding!