Paramount+

[Dave_-]

When sdvers cc o When adverts come on it just buffers and then pauses programs are ok just the adverts do this Trying to watch Criminal minds , discovery etc is virtually impossible , why is this? Any help appreciated

[MatWolfman]

Hi, I dont necessarily need to upgrade my fustration is playing paramount + through Sky Q every time an advert comes on and the clock starts clicking down it freezes and crashes error 3005. I have updated software etc but contiually getting this problem even though it is in the same room as my sky ultra fibre high speed broadband. So frustrating

[Elky777]

Paramount + app is constantly freezing during advert breaks and is becoming unwatchable . We have tried rebooting and it does not solve the issue .

we have reported this to sky before but nothing has happened ! 

[lettice]

This Paramount+ advert problem has been taken up with Sky and they are working with Paramount+ to fix

More information and a Sky answered post, for customers with Sky Stream/Glass also having the same problem as yourself, even if you are on Sky Q;

https://helpforum.sky.com/t5/Sky-Q/Paramount/td-p/4952686

[Graham1024]

Trying to watch mob  land 

on paramount halfway through stops as anybody else had any trouble

[lettice]

Does it do this when the adverts appear on screen?

[Graham1024]

Yes it's when the advert is on it goes down to 31 seconds and stops

[lettice]

@Graham1024 

This is a known issue on Sky Q/Glass/Stream that Sky are looking at.

See my post above for further details.

[Mandycoops]

I'm trying to watch Paramount +. The app starts then shows a few seconds of an advert the buffers. An error code 3005 comes up on the screen. Sometimes I'm able to eat h part of a program then the same happens again. My broadband connection is fine and I'm signed up to the app. Any help would be amazing. Thanks in advance 

[caesarome]

Is this with Sky Q, Glass or Stream ?

[Mandycoops]

Sky Q, sorry I didn't think to put that 

[caesarome]

Np problem, as this is Sky Q related I have moved this to the Sky Q forum on here for you,

[Mcsteviep]

The same thing is happening to us is there a resolve for this? 

[Shaun835]

Is there a fault with the Paramount+ app or is my Internet (sky Broadband) not fast enough to cope! 

[caesarome]

@Shaun835 

Is this on Sky Q, Glass or Stream ?