Paramount+

[Dave_-]

When sdvers cc o When adverts come on it just buffers and then pauses programs are ok just the adverts do this Trying to watch Criminal minds , discovery etc is virtually impossible , why is this? Any help appreciated

[MummyP]

Paramount+ keeps pausing and jumps to adverts .. then buffers for a long time before skipping the episode you are watching and starts the next episode! Constantly stalling and repeating the same promo then an error message comes up saying no internet connection.. but we have.. so frustrating!! 

[caesarome]

@MummyP 

Is this on Sky Q, Glass or Stream ?

[MummyP]

Watching on Sky Q

[MatWolfman]

Hi, I dont necessarily need to upgrade my fustration is playing paramount + through Sky Q every time an advert comes on and the clock starts clicking down it freezes and crashes error 3005. I have updated software etc but contiually getting this problem even though it is in the same room as my sky ultra fibre high speed broadband. So frustrating

[Elky777]

Paramount + app is constantly freezing during advert breaks and is becoming unwatchable . We have tried rebooting and it does not solve the issue .

we have reported this to sky before but nothing has happened ! 

[lettice]

This Paramount+ advert problem has been taken up with Sky and they are working with Paramount+ to fix

More information and a Sky answered post, for customers with Sky Stream/Glass also having the same problem as yourself, even if you are on Sky Q;

https://helpforum.sky.com/t5/Sky-Q/Paramount/td-p/4952686

[Graham1024]

Trying to watch mob  land 

on paramount halfway through stops as anybody else had any trouble

[lettice]

Does it do this when the adverts appear on screen?

[Graham1024]

Yes it's when the advert is on it goes down to 31 seconds and stops

[lettice]

@Graham1024 

This is a known issue on Sky Q/Glass/Stream that Sky are looking at.

See my post above for further details.

[Mandycoops]

I'm trying to watch Paramount +. The app starts then shows a few seconds of an advert the buffers. An error code 3005 comes up on the screen. Sometimes I'm able to eat h part of a program then the same happens again. My broadband connection is fine and I'm signed up to the app. Any help would be amazing. Thanks in advance 

[caesarome]

Is this with Sky Q, Glass or Stream ?

[Mandycoops]

Sky Q, sorry I didn't think to put that 

[caesarome]

Np problem, as this is Sky Q related I have moved this to the Sky Q forum on here for you,