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Discussion topic: A few channels are not available because The viewing card is inserted incorrectly

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Avatar for Nat-issue
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This message was authored by: Nat-issue

Message posted on ‎04 Nov 2024 09:14 PM

A few channels are not available because The viewing card is inserted incorrectly

A few channels are not available - the messsge said Make sure the viewing card is inserted chip up. 
I have re-inserted the viewing card several times, wiped the xhip clean but the message stays the same.

any ideas? 

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎04 Nov 2024 09:17 PM

Re: A few channels are not available because The viewing card is inserted incorrectly

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky Q or Sky Plus?

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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