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Discussion topic: phone line line is not working

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This message was authored by Scallywragg This message was authored by: Scallywragg

phone line line is not working

My broadband is working fine however i cannot make or recieve calls on my land line have done all the steps to rectify the problem what now!


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: phone line line is not working

Posted by a Superuser, not a Sky employee. Find out more

Are you new to Sky, or recently upgraded your broadband package?

 

First try the connection test here, even though your broadband is ok. If it detects a problem you'll be able to book an engineer there and then. Otherwise it will need to be reported to Sky. If you wish we can ask the Messaging team to contact you here via a private online chat so that you can do that. 

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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