0

Discussion topic: Number not recognized only on one number

Reply
This message was authored by chefey This message was authored by: chefey

Number not recognized only on one number

Hi

Hope you can help.

   For a few months now when phoning my friend it comes up with "number not recognized", it is only with his number, no one else's. It is the correct number, it is the same calling from mobile. 

Thnks in advance.

    David

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Number not recognized only on one number

Posted by a Superuser, not a Sky employee. Find out more

@chefey 

If it's the same whether you call from your landline or your mobile that may point towards the issue being at his end. If he calls you does it display his caller I.D. and does it display his correct number? Is he having the same issue with other callers?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
chefey
Topic Author
This message was authored by chefey This message was authored by: chefey

Re: Number not recognized only on one number

Hi Daniel

  I will check this out and get back to you.

  Thanks  

 David

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion