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Discussion topic: nuisancecalls

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This message was authored by rhb1 This message was authored by: rhb1

nuisancecalls

my daughter is being pestred by an ex boyfriend on her Sky landline he is using different phones to contact her who can she speak to so as to change her landline number ( which as a nurse she needs so she can be contacted when on call)

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: nuisancecalls

Posted by a Superuser, not a Sky employee. Find out more

@rhb1 

She needs to call Sky (150 from her landline) who should change it if she's reported the harassment to the police and has a crime number. 

If Sky do change it your daughter will have to be extremely careful who she gives the new number to ie; mutual friends. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: nuisancecalls

Posted by a Superuser, not a Sky employee. Find out more

Sky (or any other provider) won't change the number unless the calls are threatening and have been reported to the Police. 

 

Your daughter can, however, set up the free Sky Talk Shield and use its call screening service. That requires every caller not white listed to say who they are when they call. She then has the option of whether or not to take the call and/or block the calling number.

 

https://www.sky.com/help/home/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-ge...

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