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Discussion topic: Landlines not working following fibre instal

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MKSK
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This message was authored by MKSK This message was authored by: MKSK

Landlines not working following fibre instal

‎30 Dec 2024 04:24 PM

Hi,

we had our full fibre installed just before Christmas but have just realised that neither of our landlines are working.  We had ASDL filters when we had broadband but I wondered if this is causing the problem.  I have a dial tone but it won't connect to actually make a call.  Can anyone help with any ideas or suggestions? Many thanks

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cymru123
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Re: Landlines not working following fibre instal

‎30 Dec 2024 08:53 PM - last edited: ‎30 Dec 2024 08:54 PM

@MKSK 

 

Are your phones now plugged into the phone port on the back of the sky router?

 

What router do you have? 

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