my land line

[JPSYJY]

My land line not working since i moved home and i do not have a connection strip?

You did not send to me.

Please call to me or send for land line phone asap.

Thanks

[caesarome]

You are not talking to Sky support as we are customers like you.

Have you told Sky you were going to move and if so what activation date were you given for your broadband and talk services to go live ?

[Mark39]

@JPSYJY does your broadband Hub have a Voice light which is lit? If so, your phone handset needs to be plugged into the socket at the back of the Hub. The normal wall sockets won't  work.

[Tom-W19]

Hi @JPSYJY 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Update – We are still looking to help you JPSYJY. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂