16 Dec 2024 12:02 PM
i currently have normal copper broadband and want to switch to 500mbps fibre. but we have a dect phone and auto dialer alarm.
will these still work after the switch over to sky? does sky charge an extra monthly fee for the landline, we dont make out going calls apart from if the alarm calls us.
the alarm is only about 10 years old so uses tone dialing.
16 Dec 2024 12:27 PM
Posted by a Superuser, not a Sky employee. Find out more@AdamK5 If you get FTTP the landline is delivered over the FTTP connection and may be an issue with an auto dialler alarm, your dect phone will work regardless.
I would look to ask the larm company to upgrade your alarm system as eventually copper lines will cease at some point and all calls will come over VOIP.
16 Dec 2024 01:01 PM
if my tone dialing dect phone from 2003 will work why wouldnt the alarm?
ive asked Yale and it seems there were some wifi upgrade oiptions a few years ago but theyve not been dicontinued.
16 Dec 2024 01:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@AdamK5 wrote:
if my tone dialing dect phone from 2003 will work why wouldnt the alarm?
No idea, but we've seen issues previously reported
ive asked Yale and it seems there were some wifi upgrade oiptions a few years ago but theyve not been dicontinued.
I don't know what that means, sorry.
16 Dec 2024 01:17 PM
now been discontinued.
16 Dec 2024 07:14 PM - last edited: 16 Dec 2024 07:44 PM
Posted by a Superuser, not a Sky employee. Find out more
All monitored alarm providers need a solution before PSTN is switched off, otherwise they are going out of business. It's up to the alarm company to ensure compatibility, not the ISP.
17 Dec 2024 09:54 AM
its not a monitored one its just a DIY fit.
17 Dec 2024 08:42 PM
Posted by a Superuser, not a Sky employee. Find out more@AdamK5 I havethe yale smart alarm system over broadband and works fine, time to upgrade I think.
18 Dec 2024 09:08 AM
ive spent far too much on sensors etc to dump it all.
18 Dec 2024 09:57 AM
Maybe check Ebay for the discontinued WiFi option.
Based on my experience to date, I certainly wouldn't rely on Sky's telephony for anything remotely critical.
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