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Discussion topic: im thinking of joining SKY but have a question about the landline.

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This message was authored by AdamK5 This message was authored by: AdamK5

im thinking of joining SKY but have a question about the landline.

i currently have normal copper broadband and want to switch to 500mbps fibre. but we have a dect phone and auto dialer alarm.

 

will these still work after the switch over to sky? does sky charge an extra monthly fee for the landline, we dont make out going calls apart from if the alarm calls us.

the alarm is only about 10 years old so uses tone dialing.

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This message was authored by GD1 This message was authored by: GD1

Re: im thinking of joining SKY but have a question about the landline.

Posted by a Superuser, not a Sky employee. Find out more

@AdamK5  If you get FTTP the landline is delivered over the FTTP connection and may be an issue with an auto dialler alarm, your dect phone will work regardless.

 

I would look to ask the larm company to upgrade your alarm system as eventually copper lines will cease at some point and all calls will come over VOIP.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


AdamK5
Topic Author
This message was authored by AdamK5 This message was authored by: AdamK5

Re: im thinking of joining SKY but have a question about the landline.

if my tone dialing dect phone from 2003 will work why wouldnt the alarm?

 

ive asked Yale and it seems there were some wifi upgrade oiptions a few years ago but theyve not been dicontinued.

This message was authored by Mark39 This message was authored by: Mark39

Re: im thinking of joining SKY but have a question about the landline.

Posted by a Superuser, not a Sky employee. Find out more

@AdamK5 wrote:

if my tone dialing dect phone from 2003 will work why wouldnt the alarm?

No idea, but we've seen issues previously reported

 

ive asked Yale and it seems there were some wifi upgrade oiptions a few years ago but theyve not been dicontinued.

I don't know what that means, sorry.


 

AdamK5
Topic Author
This message was authored by AdamK5 This message was authored by: AdamK5

Re: im thinking of joining SKY but have a question about the landline.

now been discontinued.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: im thinking of joining SKY but have a question about the landline.

Posted by a Superuser, not a Sky employee. Find out more

@AdamK5 

 

All monitored alarm providers need a solution before PSTN is switched off, otherwise they are going out of business.  It's up to the alarm company to ensure compatibility, not the ISP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
AdamK5
Topic Author
This message was authored by AdamK5 This message was authored by: AdamK5

Re: im thinking of joining SKY but have a question about the landline.

its not a monitored one its just a DIY fit.

This message was authored by GD1 This message was authored by: GD1

Re: im thinking of joining SKY but have a question about the landline.

Posted by a Superuser, not a Sky employee. Find out more

@AdamK5  I havethe yale smart alarm system over broadband and works fine, time to upgrade I think.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


AdamK5
Topic Author
This message was authored by AdamK5 This message was authored by: AdamK5

Re: im thinking of joining SKY but have a question about the landline.

ive spent far too much on sensors etc to dump it all.

This message was authored by FLC This message was authored by: FLC

Re: im thinking of joining SKY but have a question about the landline.

@AdamK5 

Maybe check Ebay for the discontinued WiFi option.

 

Based on my experience to date, I certainly wouldn't rely on Sky's telephony for anything remotely critical.

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