check phone line

[Maaike1]

My landline is not working - it says check phone line. can we fix this?

[Mark39]

What's the background to this, please? Are you new to Sky Talk landline service? Has your landline service with Sky been working ok up to now?

[Maaike1]

I am a sky broadband superfast, variety, sky talk anytime extra and sky broadband boost customer. my phone on teh landline is saying check phone line which I have done at tehhandset and the connection and it is not resolved. I cant receive or make any calls. 

[Mark39]

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@Mark39 wrote:

What's the background to this, please? Are you new to Sky Talk landline service? Has your landline service with Sky been working ok up to now?

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[Maaike1]

this message has been there for a few days