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Discussion topic: can i add a landline to my sky account

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This message was authored by Alex17109 This message was authored by: Alex17109

can i add a landline to my sky account

hi i have a sky package for TV and broadband but i would now like to have a landline phone what do i need to do 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: can i add a landline to my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Alex17109 

If you have Sky Broadband you have Sky Talk as they are bundled together. Just connect a phone (Sky don't provide the actual device). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Geoff29 This message was authored by: Geoff29

Re: can i add a landline to my sky account

mY BT pphone fits the Sky telephone socket, but how do I acquire a new telephone number

This message was authored by Mark39 This message was authored by: Mark39

Re: can i add a landline to my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Geoff29 wrote:

mY BT pphone fits the Sky telephone socket, but how do I acquire a new telephone number


Do you currently subscribe to Sky Broadband and Talk (Talk is Sky's landline phone service)? 

This message was authored by Bill791 This message was authored by: Bill791

Re: can i add a landline to my sky account

I have Sky and now wish to add a landline I have a handset , how do I connect up and get a number

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: can i add a landline to my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Bill791 wrote:

I have Sky


@Bill791 

Do you have Sky Broadband? If you have Sky Broadband you have Sky Talk as they are bundled together. Just connect a phone (Sky don't provide the actual device), then dial 17070 from your landline and the automated message will tell you your number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Bill791 This message was authored by: Bill791

Re: can i add a landline to my sky account

How do I get a telephone number

This message was authored by Mark39 This message was authored by: Mark39

Re: can i add a landline to my sky account

Posted by a Superuser, not a Sky employee. Find out more

You've already got one. Dial 17070 on your landline and the recorded message will tell you what it is.

 

Just to add - depending on when you joined Sky broadband, you may need to plug your phone into the back of your broadband Hub, rather than the wall socket. If there's phone socket at the back of your Hub, try that first. Otherwise try the wall socket.

 

Alternatively you may find your phone number in the phone section of your online Sky account.

This message was authored by Bill791 This message was authored by: Bill791

Re: can i add a landline to my sky account

Thanks to all for you help

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: can i add a landline to my sky account

Posted by a Superuser, not a Sky employee. Find out more

@Bill791 

 

Perhaps be aware that if you haven't opted to add a Sky Talk element to your Sky Broadband subscription, the default PAYG option means actually making outbound calls at any time of day or night is unpleasantly expensive even though it's VoIP under the hood.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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