Discussion topic: phone number has stopped working and outgoing call numbers not recognised either

This message was authored by: Colin+wareham · ‎13 Dec 2024

the phone number we were allocated worked for 2 weeks but it has stopped connecting. There is still a dial tone but outgoing numbers are not recognised for some strange reason

This message was authored by: Mark39 · ‎13 Dec 2024

I assume you're new to Sky landline/broadband services.

When was your service activated?

Is your phone plugged into your broadband Hub?

Do you have a black Hub or white?

If it's black, is the 'Voice' LED on the front panel illuminated? Amber or green?

Are you able to receive calls?

Discussion topic: phone number has stopped working and outgoing call numbers not recognised either

phone number has stopped working and outgoing call numbers not recognised either

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Re: phone number has stopped working and outgoing call numbers not recognised either

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