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Discussion topic: VOIP Handset

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This message was authored by: Chris+Park

VOIP Handset

Would a VOIP handset work with Sky fibre?  I have an office away from the main phone socket and would like to connect a wireless phone to the voip network. Surely this must be possible with sky now offering a voip service. 

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This message was authored by: GD1

Re: VOIP Handset

Posted by a Superuser, not a Sky employee. Find out more

@Chris+Park  No, it won't.  You need to use a standard phone/cordless phone.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Mark39

Re: VOIP Handset

Posted by a Superuser, not a Sky employee. Find out more

@Chris+Park wrote:

Would a VOIP handset work with Sky fibre?  I have an office away from the main phone socket and would like to connect a wireless phone to the voip network. Surely this must be possible with sky now offering a voip service. 


There's no wireless connection to Sky VOIP. The only connection is via the telephone port at the back of your Hub. A standard wireless DECT phone with the base  station plugged into the Hub should do what you're looking for,.

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This message was authored by: Chris+Park

Re: VOIP Handset

Thanks for the reply. Unfortunately it wouldn't do what I want it to do as my office is too far away from the main hub for a wireless sect phone to work. I have cabled Ethernet over there and a telephone line, but that would change with the sky voip service. 

This message was authored by: Mark39

Re: VOIP Handset

Posted by a Superuser, not a Sky employee. Find out more

The only possible alternative that I can see then, is a telephone extension cable from the Hub to your office.

This message was authored by: TimmyBGood

Re: VOIP Handset

Posted by a Superuser, not a Sky employee. Find out more

@Chris+Park wrote:

Surely this must be possible with sky now offering a voip service. 


Sky, like most ISPs, aren't a VOIP provider.  Their bundled 'phone' service is moving to using VOIP as backhaul in advance of PSTN switchover, but that's not the same as permitting subscribers to use their own IP telephony hardware. The software configuration and authentication for Sky Talk on VOIP is burnt into the Sky Broadband Hub, and only analogue handsets / DECT basestation connected to the 'phone' port on the Hub (actually an integrated ATA) can access these: they aren't published.

To use a 'real' VOIP phone connected over ethernet or WiFi you'd need a subscription with a VOIP provider, and any bundled call allowance would come from that subscription, not Sky Talk.

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This message was authored by: grum321

Re: VOIP Handset

If you were to use a true voip provider (such as Soho66 which I have used in the past) and ignore the Sky offering, you will find the call costs dramatically cheaper than Sky.

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