Discussion topic: VOIP Handset
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Message posted on 24 Jun 2022 10:53 AM
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VOIP Handset
Would a VOIP handset work with Sky fibre? I have an office away from the main phone socket and would like to connect a wireless phone to the voip network. Surely this must be possible with sky now offering a voip service.
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All Replies
Message posted on 24 Jun 2022 11:16 AM
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Re: VOIP Handset
@Chris+Park No, it won't. You need to use a standard phone/cordless phone.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 24 Jun 2022 11:32 AM
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Re: VOIP Handset
@Chris+Park wrote:
Would a VOIP handset work with Sky fibre? I have an office away from the main phone socket and would like to connect a wireless phone to the voip network. Surely this must be possible with sky now offering a voip service.
There's no wireless connection to Sky VOIP. The only connection is via the telephone port at the back of your Hub. A standard wireless DECT phone with the base station plugged into the Hub should do what you're looking for,.
Message posted on 24 Jun 2022 11:34 AM
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Re: VOIP Handset
Thanks for the reply. Unfortunately it wouldn't do what I want it to do as my office is too far away from the main hub for a wireless sect phone to work. I have cabled Ethernet over there and a telephone line, but that would change with the sky voip service.
Message posted on 24 Jun 2022 11:38 AM - last edited: 24 Jun 2022 11:39 AM
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Re: VOIP Handset
The only possible alternative that I can see then, is a telephone extension cable from the Hub to your office.
Message posted on 24 Jun 2022 01:35 PM - last edited: 24 Jun 2022 01:40 PM
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Re: VOIP Handset
@Chris+Park wrote:
Surely this must be possible with sky now offering a voip service.
Sky, like most ISPs, aren't a VOIP provider. Their bundled 'phone' service is moving to using VOIP as backhaul in advance of PSTN switchover, but that's not the same as permitting subscribers to use their own IP telephony hardware. The software configuration and authentication for Sky Talk on VOIP is burnt into the Sky Broadband Hub, and only analogue handsets / DECT basestation connected to the 'phone' port on the Hub (actually an integrated ATA) can access these: they aren't published.
To use a 'real' VOIP phone connected over ethernet or WiFi you'd need a subscription with a VOIP provider, and any bundled call allowance would come from that subscription, not Sky Talk.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 15 Nov 2022 06:06 PM
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Re: VOIP Handset
If you were to use a true voip provider (such as Soho66 which I have used in the past) and ignore the Sky offering, you will find the call costs dramatically cheaper than Sky.
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