17 Jun 2022 03:45 PM
I have just had Sky Fibre installed with house phone plugged in to the the new ultra fast router , we are able to call out from the handset to our mobiles and other landlines, however,
when we try to call the home phone from a mobile a continuous tone is omitted. Are mobiles not able to call the Sky internet calling method as now installed by sky?
Any advice appreciated.
17 Jun 2022 03:55 PM
Posted by a Superuser, not a Sky employee. Find out more@SanMichaelYour mobile phones should be able to get through to your landline even when plugged into the back of the router.
17 Jun 2022 04:23 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you able to receive calls from other mobiles or landline phones ?
19 Jun 2022 07:32 AM
The fault is a technical issue which Sky have escalated up the chain.
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