Suddenly getting line cord error on voip

[hapazard2]

Hi

We've had phone connected to router since transferring from BT FTTP to Sky in September. We've had a few glitches, but generally reliable connection. However the last week, we've had orange light and line cord error on phone virtually every day. Sometimes,  just orange light, but people can't ring us/we can't use phone etc. 

BB is fine.

I've tried removing power line and connection between phone and base unit (RJ11?)

Guess I just have reset router, then ring Sky if no joy?

Thanks

[Highlinder]

@hapazard2  Where is the base unit plugged into?

[hapazard2]

Hi

The "UK socket" on the SR203.

Thanks

[Highlinder]

@hapazard2Does the router just now have the voice light on or is it amber?

[hapazard2]

Reset router and seems to have fixed the issue. (For time being)

Thanks

[Highlinder]

@hapazard2  If it keeps happening, come back and let us know.

[hapazard2]

Will do. Thanks.