This discussion topic has been answered Discussion topic: Talk Shield Problem
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Message posted on 06 Nov 2026 02:28 PM
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Re: Talk Shield Problem
I have been trying to activate Sky Talk Shield for over a week as I am being bombarded with scam telephone calls at 7am ande 7.10am on three or four occasions per week!!! I am at my wits end to stop this. When will it be fixed please??
Message posted on 06 Nov 2026 02:38 PM
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Re: Talk Shield Problem
@NorDen to activate the Shield, you need to call Sky.
Once activated you can manage star and block lists, and turning the call screening feature on and off via your phone handset, if you're unable to access the Shield online.
https://www.sky.com/help/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-using
Message posted on 06 Nov 2026 03:47 PM
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Re: Talk Shield Problem
I tried to contact Sky via webchat to do this, but get this message?!
Sorry, Sky chat is currently unavailable. Please try again later.
Opening hours: Mon-Sun Closed
Message posted on 06 Nov 2026 03:50 PM - last edited: 06 Nov 2026 03:51 PM
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Re: Talk Shield Problem
@jimbothered1 UK chat shows open for me at the moment. Are you in Ireland? If you have no luck, call on 150 (landline)
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