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Discussion topic: Phone line on and off same with broadband

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This message was authored by fgscv This message was authored by: fgscv

Phone line on and off same with broadband

Hello .

 

Phone line is on and off same with broadband for last 24 hours .  Ran the service checker (when I can connect to it) tells me all is fine but it really isn't . Followed all the self heal steps , hasn't solved the problem . Phone line came back on last night ,although very crackly , broadband came on too but has started dropping out again today . 

 

How can I report this online as unable to call Sky at the moment . Apologies if wrong place to ask but never done this before and getting a bit frustrated with on/off broadband . Be very grateful for any advice and help with this issue . Thank you .