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Discussion topic: Phone calls keep dropping out
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This message was authored by: jdcastro
Message posted on 14 Dec 2023 10:27 PM
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Phone calls keep dropping out
Hi,
I'm using a landline phone with my Sky hub and have been having trouble tonight. A couple of times the phone call just dropped out (after about 20 mins).
I also had trouble when dialing a landline number, as each time I dialed I got nothing at the other end.
Has anyone else been having similar problems recently?
Jonathan
Salisbury, SP2
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Dec 2023 05:40 AM
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Re: Phone calls keep dropping out
See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:
https://www.sky.com/help/articles/fix-phone-problems-start
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