Discussion topic: Phone line dropping out Openreach no help

This message was authored by: NickFH · ‎05 Feb 2025

My phone line keeps dropping out and when I tried BT they said it was an Openreach problem.

This message was authored by: Mark39 · ‎05 Feb 2025

Is your phone line with Sky?

This message was authored by: Daniel0210 · ‎05 Feb 2025

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: TimmyBGood · ‎05 Feb 2025

@NickFH wrote:

when I tried BT they said it was an Openreach problem.

If you have Sky Broadband, then 'BT' in this context is a rival ISP and has nothing to do with any line problems.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Phone line dropping out Openreach no help

Phone line dropping out Openreach no help

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