Out going calls

[Keith+elkins]

Having problems with outgoing call phone keeps showing pls check connections. Cannot phone out no dialing tone. If I call phone it rings and you can answer call you can then make outgoing call. Leave for a while and it goes back to pls check connections. Broardband working OK

[caesarome]

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

You can also run this test via the MySky app.

Let us know how you get on.

[Tom-W19]

Hi Keith+elkins

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please do not hesitate to reach out, so we can re-escalate this for you. Thanks.

[Keith+elkins]

Hi all thanks for all your responses have now got problem sorted.wS fault on line had openreach out and now all is good