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Discussion topic: Open Reach and second landline

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This message was authored by SidtheCat This message was authored by: SidtheCat

Open Reach and second landline

We upgraded to full fibre a few months back and Open Reach came out to deal with the installation. All ok, however, we've just realised the second landline (same number) that we have beside the bed is no longer connected. We always use our mobiles indoors and 99% of incoming landline calls we pick up downstairs, it's the occasional family call from abroad at 'silly o'clock' we'd answer in bed hence the reason we'd not noticed sooner that the phone had been disconnected. 
Presumably this needs to be referred back to Sky to refer on to Open Reach?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Open Reach and second landline

Posted by a Superuser, not a Sky employee. Find out more

You would need to speak to Sky, but I doubt the landline can be reinstated, if that's what you had mind as it will have been superseded by the phone connection provided via your full fibre installation.

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