30 Sep 2024 06:31 PM
We upgraded to full fibre a few months back and Open Reach came out to deal with the installation. All ok, however, we've just realised the second landline (same number) that we have beside the bed is no longer connected. We always use our mobiles indoors and 99% of incoming landline calls we pick up downstairs, it's the occasional family call from abroad at 'silly o'clock' we'd answer in bed hence the reason we'd not noticed sooner that the phone had been disconnected.
Presumably this needs to be referred back to Sky to refer on to Open Reach?
30 Sep 2024 07:49 PM
Posted by a Superuser, not a Sky employee. Find out moreYou would need to speak to Sky, but I doubt the landline can be reinstated, if that's what you had mind as it will have been superseded by the phone connection provided via your full fibre installation.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion