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Discussion topic: On cable recently and landline not working. Can landline be discarded now?

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This message was authored by atalaya This message was authored by: atalaya

On cable recently and landline not working. Can landline be discarded now?

So, recently transferred to cable. Landline no longer working. Is it obsolete now? Or has it not been reconnected?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: On cable recently and landline not working. Can landline be discarded now?

Posted by a Superuser, not a Sky employee. Find out more

Do you mean fibre? If so, your phone should work correctly if it's plugged into your broadband Hub. It won't work from a wall socket.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: On cable recently and landline not working. Can landline be discarded now?

Posted by a Superuser, not a Sky employee. Find out more

Do you mean fibre? If so, your phone should work correctly if it's plugged into your broadband Hub. It won't work from a wall socket.

atalaya
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This message was authored by atalaya This message was authored by: atalaya

Re: On cable recently and landline not working. Can landline be discarded now?

That makes sense. Not technically minded and no-one from Open Reach explained. Do I still need the micro filter please? @Mark39 

 

This message was authored by Mark39 This message was authored by: Mark39

Re: On cable recently and landline not working. Can landline be discarded now?

Posted by a Superuser, not a Sky employee. Find out more

@atalaya no, you don't need a microfilter. Just plug your phone straight into the socket at the back of the Hub.

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