Number Porting

[Yowfailed]

Please be gentle, I'm a Newby.

Having just jumped ship from Virgin after many years I have a question regarding the number porting of my phone. Will the number be ported from Virgin to Sky BEFORE my contract with Virgin ends or will I have to wait until my contract ends (ends on 6/8/2026, Sky contract started 27/7/2026)

[Mark39 · Accepted solution]

@Yowfailed has your broadband service with Sky been activated?

[Yowfailed]

Hi Mark

yes, now fully activated except home, obviously

[Yowfailed]

HHi Mark

All services went live 28-29 of this month except telephone of course.

[Mark39]

@Yowfailed is your landline phone plugged into your broadband Hub, and does it have a dial tone?

[Yowfailed]

Ive plugged my phone into the hut, no dial tone. Ive also dialed my number which rings out in the headset of the dialling phone but doesn't ring the phone?

[Mark39]

@Yowfailed it looks like activation of your ohone service hasn't completed yet, then. I wouldn't expect it to be delayed until 6/8/2026, though.

[Yowfailed]

Thanks Mark

Looks Like I did to keep an eye on it over the next few days👍