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Soulgirl
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This message was authored by Soulgirl This message was authored by: Soulgirl

No phone

‎05 Jun 2023 08:58 AM

Renewed my contract 22/5/23 as 18 month deal up, had TV essentials, supposedly super fast 35 broadband, phoneline and pay as you go calls, went live 1/6/23 and  now dead phoneline, no dialtone, or unable to receive/ make calls

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No phone

‎05 Jun 2023 09:10 AM

Posted by a Superuser, not a Sky employee. Find out more

@Soulgirl  Can you check your account and see if internet calls have been added ? if that is the case then would seem that you will need a router that connects into the back of the router.

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