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Discussion topic: No phone

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andy2500
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This message was authored by andy2500 This message was authored by: andy2500

No phone

‎19 Jun 2024 03:15 PM - last edited: ‎20 Jun 2024 10:13 AM by Community Manager

My phoneline is dead, for two days now! Broadband intermittent, trying to organise my mothers funeral!

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Moderator note: Removed inappropriate language

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No phone

‎19 Jun 2024 03:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@andy2500 

Sorry for your loss. You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.

 

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Mark39
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Re: No phone

‎19 Jun 2024 03:18 PM

Posted by a Superuser, not a Sky employee. Find out more
@andy2500 wrote:
My phoneline is dead, for two days now! Broadband intermittent, trying to organise my mothers funeral! Very **bleep** off with the service recieved!

Have you reported it?

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