No phone connection

[Sharon134]

I need to check if I am in a subscription for my land line as I have no phone connection and havnt had for over a month

[PandJ2020]

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@Sharon134 wrote:
I need to check if I am in a subscription for my land line as I have no phone connection and havnt had for over a month

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We're other customers here and cannot see your account...

What does your online account/bills show?

[Mark39]

If you have an active broadband subscription, you also have by default a landline subscription.

Post in the Talk forum if you're having problems with your landline phone.

https://helpforum.sky.com/t5/Talk/bd-p/SkyTalkTechnical

[buddy7]

We have just had a Sky dish installed plus a phone line, but after 3 days phone is not working it just says "check phone line" we aren't getting any calls in or out Please help 

[MightyQuinn]

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@buddy7 wrote:

We have just had a Sky dish installed plus a phone line, but after 3 days phone is not working it just says "check phone line" we aren't getting any calls in or out Please help 

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Hi @buddy7   If this is about Sky Talk telephone then you should ask your question in the Talk community. I don't have Talk myself, but I assume that you are plugging your phone into the Router and not the master socket.

https://helpforum.sky.com/t5/Talk/bd-p/SkyTalkTechnical

[GD1]

@buddy7 Thread has been moved, there is no need to create another thread in the Talk firum.

[Mark39]

@buddy7 when was your broadband activation date? Is your phone plugged into the socket at the back of your broadband Hub? Do you have a black Hub, or a white one?