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Discussion topic: No incoming calls

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jm+paddle
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No incoming calls

‎18 Nov 2024 07:55 PM

No incoming phone calls only outgoing
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Mark39
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Re: No incoming calls

‎18 Nov 2024 08:47 PM

Posted by a Superuser, not a Sky employee. Find out more

History, please. Are you new to Sky? What have you tried?

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jm+paddle
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Re: No incoming calls

‎18 Nov 2024 09:49 PM

So upgraded to fibre, yes all cables correct got outgoing calls and identify correct number . When ringing in just rings from the calling phone but does not ring on landline . Upgraded over a week ago so plenty of time for it to settle
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Mark39
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Re: No incoming calls

‎19 Nov 2024 09:13 AM

Posted by a Superuser, not a Sky employee. Find out more

Is your phone plugged into your broadband Hub? Do you have a black Hub, or a white one? If it's a black one, is the Voice light illuminated? Amber or green?

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