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Discussion topic: No dial tone on Landline. Phone display shows Line Cord Error message

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This message was authored by Nero6 This message was authored by: Nero6

Re: No dial tone on Landline. Phone display shows please check Line Cord Error message

Hi Mark, thanks for reply, I do understand it is an openreach issue and not Sky.

I called Sky to see if they could let me know when an engineer was booked for. While I was on hold I actually got a text from openreach to say a fault had been raised. Big thank you to her (really sorry can't remember her name) as she had quite a job getting it sorted.

Fingers crossed will be fixed soon

christeam
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This message was authored by christeam This message was authored by: christeam

Re: No dial tone on Landline. Phone display shows Line Cord Error message

14 calendar days, 10 working days since issue was excalated. Fault still apparent. No communication regarding  progress.

This message was authored by Parkend120 This message was authored by: Parkend120

Re: No dial tone on Landline. Phone display shows Line Cord Error message

Mine is the same as everybody above just not been here this weekend and the Mother-in-law as tried to conyact us today and said that it's been engaged all weekend

This message was authored by Nero6 This message was authored by: Nero6

Re: No dial tone on Landline. Phone display shows Line Cord Error message

They have finally fixed it and seems to be back to normal.

Many thanks for all the help received.

christeam
Topic Author
This message was authored by christeam This message was authored by: christeam

Re: No dial tone on Landline. Phone display shows Line Cord Error message

19 calendar days, 15 working days since issue was excalated. Fault still apparent. No communication regarding  progress. Order for an engineer to address problem, which was on my Sky account, has now disappeared.

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