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Discussion topic: NO landlines

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This message was authored by karen186 This message was authored by: karen186

NO landlines

I changed back to sky Superfast broadband December2nd and have tried everything to get landlines working

 

I now been told it must be my phones

 

I spent over £200 back in august 2023.

 

What are the correct phones forme to buy considering i need 6 handsets as i live in a townhouse and I'm 72 years old?

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This message was authored by Mark39 This message was authored by: Mark39

Re: NO landlines

Posted by a Superuser, not a Sky employee. Find out more

Is your phone plugged into the socket at the rear of your broadband Hub?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: NO landlines

Posted by a Superuser, not a Sky employee. Find out more

@karen186 

 

I believe six is the maximum number of handsets supported by a domestic DECT system, otherwise you'd be looking at business systems (analogue, not VoIP)

 

Personally I'd suggest purchasing a really cheap (like £10) cabled handset first, to check Hub voice connectivity is working.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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