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Discussion topic: Lanline

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This message was authored by former+miner This message was authored by: former+miner

Lanline

My daughter as a broadband and tv package with sky. She has never had a landline phone. She now needs a lanline. I assumed that with her having broadband she would be able to connect a lanline phone and that it would work but when I connected her phone it doesn't have a ringtone. Does she need to contact sky to activate it?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Lanline

Posted by a Superuser, not a Sky employee. Find out more

Does you daughter's broadband Hub have a 'Voice' light which is lit? If so, the phone must be plugged into the socket at the back of the Hub, not the usual wall socket. 

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Lanline

Posted by a Superuser, not a Sky employee. Find out more

Does you daughter's broadband Hub have a 'Voice' light which is lit? If so, the phone must be plugged into the socket at the back of the Hub, not the usual wall socket. 

former+miner
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This message was authored by former+miner This message was authored by: former+miner

Re: Lanline

Thank you Mark. I now realise that I have been setting it up wrong. All sorted now . Cheers

This message was authored by Mark39 This message was authored by: Mark39

Re: Lanline

Posted by a Superuser, not a Sky employee. Find out more

Glad it was an easy fix, @former+miner 🙂

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