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Discussion topic: Landline not working

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This message was authored by Rpc This message was authored by: Rpc

Landline not working

Sky talk not working. No dial tone. Cannot receive or call any number 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@Rpc  Could you please try the troubleshooting link below if it finds a fault it should let you book an engineer.

https://www.sky.com/help/articles/fix-phone-problems-start 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Rpc
Topic Author
This message was authored by Rpc This message was authored by: Rpc

Re: Landline not working

Tried to replace rechargeable batteries in my cordless phone and then I cannot make or receive calls as line shows busy, ss can't receive or do calls 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@Rpc 

Did you carry out the test suggested by @Highlinder ?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Landline not working

Posted by a Sky employee

Hi there @Rpc, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Rpc
Topic Author
This message was authored by Rpc This message was authored by: Rpc

Re: Landline not working

An engineer from open reach came today at my place as my landline wasn't working. 

  He tried to sort it out but 5 minutes after he left, it went wrong again.  Sometimes it works and then I get an engaged or crackling tone. Can you please help 

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