0

Discussion topic: Landline not working

Reply
This message was authored by: Rpc

Landline not working

Sky talk not working. No dial tone. Cannot receive or call any number 

Reply

All Replies

This message was authored by: Highlinder

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@Rpc  Could you please try the troubleshooting link below if it finds a fault it should let you book an engineer.

https://www.sky.com/help/articles/fix-phone-problems-start 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Avatar for Rpc
Level 1 icon
Topic Author
This message was authored by: Rpc

Re: Landline not working

Tried to replace rechargeable batteries in my cordless phone and then I cannot make or receive calls as line shows busy, ss can't receive or do calls 

This message was authored by: Daniel0210

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@Rpc 

Did you carry out the test suggested by @Highlinder ?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mr+Flibbles+86

Re: Landline not working

Posted by a Sky employee

Hi there @Rpc, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Avatar for Rpc
Level 1 icon
Topic Author
This message was authored by: Rpc

Re: Landline not working

An engineer from open reach came today at my place as my landline wasn't working. 

  He tried to sort it out but 5 minutes after he left, it went wrong again.  Sometimes it works and then I get an engaged or crackling tone. Can you please help 

Reply