Landline not working SKY

[Addie15]

Update-We are closing this chat now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out.

[JMD1]

I have the same problem with no dial tone and nobody able to ring in to us. But we are with Sky Talk.

I have checked everything and spoken to multiple chatbots but am going round in circles with this.

My husband is not able to use technology so it is essential this is fixed.

Any help gratefully received  - please🙏 

[BruceL]

My landline handset is no longer working. No dial tone. When called from my mobile I get a ring tone but not on the handset. This first  happened mid call. 
Any suggestions?

The broadband is working perfectly

Bruce