@Lynn24 wrote:
No landline at all done all suggested checks can't speak to a person I will cancel my contract if you continue to use a bot, or suggest that I go online over and over again my landline is
you got your money this week WELL DONR
@Lynn24
Your post is difficult to understand. Firstly, we are fellow customers on here so you’re not contacting Sky Customer Services by posting on the forum. Making threats to cancel won't have any effect by posting on here.
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. If and when you call, stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
As you mention landline I'll move your post to the more appropriate Sky Talk board. Perhaps you can explain what you mean about paying this week?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
