This discussion topic has been answered Discussion topic: Home phone
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Message posted on 02 Mar 2026 02:20 PM
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I can't make or receive calls from my home phone. I've unplugged filter and put straight into socket and it's still not working. Can you help please
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Message posted on 02 Mar 2026 02:36 PM
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@La55 check your service status (link in the help guide below) for known problems in your area, and run the connection test, even if your broadband seems to be ok. Let us know how you get on: https://www.sky.com/help/articles/broadband-diagnostic-start
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Message posted on 02 Mar 2026 02:22 PM
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Re: Home phone
@La55 have you recently switched to Sky? Or has your Sky landline been working ok up to now? Is there a dial tone?
Message posted on 02 Mar 2026 02:24 PM
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Re: Home phone
No I haven't changed recently. I had a dialing tone last night
Message posted on 02 Mar 2026 02:36 PM
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@La55 check your service status (link in the help guide below) for known problems in your area, and run the connection test, even if your broadband seems to be ok. Let us know how you get on: https://www.sky.com/help/articles/broadband-diagnostic-start
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