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Discussion topic: Landline issues

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This message was authored by: JOE19871

Landline issues

When using the landline phones theres a warble sound you can barely hear anyone over it

 

I've reset my router still the warble persists ive checked my sky app it says nothing out of the ordinary and it has plenty of space so nothing interferes 

 

Can anyone help maybe Openreach has an issue im in the CH65 area 

 

Thank you kindly

 

Joe

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This message was authored by: Mark39

Re: Landline issues

Posted by a Superuser, not a Sky employee. Find out more

@JOE19871 I assume your phone is plugged into your broadband Hub. Are you using a cordless phone(s)?

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This message was authored by: JOE19871

Re: Landline issues

Yes thats right 🙂

This message was authored by: Mark39

Re: Landline issues

Posted by a Superuser, not a Sky employee. Find out more

@JOE19871 a few things to try first:

 

- restart your Hub by switching it off at the plug for 30 seconds or so

- move your phone's base station as far away from the Hub as its cable allows

- try a standard corded phone, if you have one, to rule out a problem with your cordless phone

 

Let us know if the above makes any difference.

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