Had sky Wi-Fi max installed no talk shield.

[Blindpew18]

I had Wi-Fi max installed last week. The problem is that I can not activate talk shield through my sky app. I get the message server error coming up each time. Just to confirm my phone is plugged into the router (VOIP) and works fine but can't block nuisance callers.

[Greenfingers001]

Hi there @Blindpew18 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147