Discussion topic: Cannot receive calls on landline
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Message posted on 16 Oct 2024 02:03 PM
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Cannot receive calls on landline
Since yesterday my landline is not receiving calls, I can make them but not receive them. People calling say either there is just silence or it rings for a couple of times and then cuts off.
We've changed nothing, nothing has been updated or cables changed etc.
Any help much appreciated.
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All Replies
Message posted on 16 Oct 2024 02:26 PM
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Re: Cannot receive calls on landline
@Anonymous try the connection test here, even if your broadband is working ok: https://www.sky.com/help/articles/broadband-diagnostic-start
Let us know the result. If it doesn't detect a fault, it would be best to report it to Sky. Call them on 150 (from your landline).
Message posted on 16 Oct 2024 02:30 PM
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Re: Cannot receive calls on landline
Thanks for that but I've already done it. Broadband is working fine.
Message posted on 16 Oct 2024 04:13 PM
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Re: Cannot receive calls on landline
As you have now deleted your account on here you will have to use another phone to call Sky about this,
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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