@Skypfbvw
Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start
(Your duplicate thread has been removed).
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
