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Discussion topic: Cannot make or receive calls but have broadband

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This message was authored by JYD55 This message was authored by: JYD55

Cannot make or receive calls but have broadband

I cannot make or receive any calls from my landline, there's no dial tone just background noise. 
I am getting WiFi and broadband for my tv fine, it's just my phone. 
I've tried plugging phone direct into socket and there's nothing. If I plug it into the sky hub I get background noise but no dial tone, and cannot call anyone or receive calls. 
any ideas? Do I need an engineer out?