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Discussion topic: Cannot make calls to certain numbers (mobile+landline) (tried from 4 different mobiles and landlines

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This message was authored by dixonsj000 This message was authored by: dixonsj000

Cannot make calls to certain numbers (mobile+landline) (tried from 4 different mobiles and landlines

All calls to 01202 1* numbers are restricted from Sky mobiles and Sky landlines - have tried from 4 different Sky mobiles and landlines - without success.

Reported to Sky but getting no response. - they are sending out new sim cards, but this obviously will not affect the landline issue - looks to me like they have a put a restriction on dialling out to any 01020 1* landline number.

The numbers can dial me and I can recieve calls but cannot dial out.

 

Plewase urgently help??????

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cannot make calls to certain numbers (mobile+landline) (tried from 4 different mobiles and landl

Posted by a Superuser, not a Sky employee. Find out more

@dixonsj000 wrote:

All calls to 01202 1* numbers are restricted from Sky mobiles and Sky landlines - have tried from 4 different Sky mobiles and landlines - without success.

Reported to Sky but getting no response. - they are sending out new sim cards, but this obviously will not affect the landline issue - looks to me like they have a put a restriction on dialling out to any 01020 1* landline number.

The numbers can dial me and I can recieve calls but cannot dial out.

 

Plewase urgently help??????


@dixonsj000 

So which code are you dialling as you mention two different ones in your post? 01202 is the code for Bournemouth. Not sure if the next part of the number would start with a 1. 

01020 doesn't look like a standard UK dialling code. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
dixonsj000
Topic Author
This message was authored by dixonsj000 This message was authored by: dixonsj000

Re: Cannot make calls to certain numbers (mobile+landline) (tried from 4 different mobiles and landl

01202 area code and all numbers beginning  with. 1

thankyou

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cannot make calls to certain numbers (mobile+landline) (tried from 4 different mobiles and landl

Posted by a Superuser, not a Sky employee. Find out more

@dixonsj000 wrote:

looks to me like they have a put a restriction on dialling out to any 01020 1* landline number.


@dixonsj000 

Not sure why Sky would restrict this. Are they business numbers and maybe don't accept returned incoming calls? Not that I expect it to work but have you tried putting 141 before the 01202 number to block out your number? Have you tried ringing from a non Sky number and if so is it answered? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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