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Discussion topic: Can't make or recieve phone calls, line is just dead. All Sky say is ring them, HOW????

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This message was authored by Albert62 This message was authored by: Albert62

Can't make or recieve phone calls, line is just dead. All Sky say is ring them, HOW????

Does Sky read these??? 

They do my head in, trying to get in touch is a joke.

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Can't make or recieve phone calls, line is just dead. All Sky say is ring them, HOW????

Posted by a Superuser, not a Sky employee. Find out more

It's a customer Community. Sky won't know who you are from, your post here.

 

First try the connection test here (regardless of whether or not your broadband is ok). If it detects a fault you'll be able to book an engineer there and then: https://www.sky.com/help/articles/broadband-diagnostic-start

 

If not you'll need to report it directly to Sky. Quickest way is to use your mobile, but alternatively we can flag your post to Sky and they may be able to help via the Community's online, private messaging service.

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